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All your Travel Plans, in One Smart App.

etrips is a smart trip planning application built for travelers booking hotels for both family vacations and business trips.

My Role

Product Designer

Industry

Travel & Hospitality

Year

2024

Idea & Concept

Problem: Travelers often juggle multiple apps and websites to book hotels, reserve activities, and plan their itineraries. Businesses and travel agencies want customizable apps without the cost of building from scratch.

Solution: etrips – an all-in-one white-label mobile app that allows users to book hotels and activities, while seamlessly creating itineraries for business trips or leisure travel.

Target Sectors

1. Hotel Booking

  • Hotel listing
  • Search for available hotel for desired dates and location
  • hotel detail with images
  • Available room details
  • Amenities listing

1. Hotel Booking

  • Hotel listing
  • Search for available hotel for desired dates and location
  • hotel detail with images
  • Available room details
  • Amenities listing

1. Hotel Booking

  • Hotel listing
  • Search for available hotel for desired dates and location
  • hotel detail with images
  • Available room details
  • Amenities listing

1. Hotel Booking

  • Hotel listing
  • Search for available hotel for desired dates and location
  • hotel detail with images
  • Available room details
  • Amenities listing

1. Hotel Booking

  • Hotel listing
  • Search for available hotel for desired dates and location
  • hotel detail with images
  • Available room details
  • Amenities listing

The goal was to design an app in such a way that all these modules can be facilitated in one smart application

Hotel Booking

Welcome to the home screen!

Here you’ll find all the key features of the app, ready to use with every module—or to be customized and sold as your own white-label solution.

Now lets see discuss the hotel booking journey

User Journey Mapping

Andy Miller

Mid age man in his 40 has decided to take a two week vacation to Europe

Scene

I want to take a trip across Europe and find the best priced hotels, want to know about the tourist attractions, find places to eat and that too in a budget.

Predict

To design an application that provide an all in one solution to Andy, so he doesn’t have to run between different apps and get frustrated.

Phases

High-level steps your user needs to accomplish from start to finish

Research & Discovery

Evaluation & Trial

Implementation & Setup

Thoughts and Wants

What the user is looking for how it can be achieved

  • Andy wants to have an app that will provide him one stop solution
  • An app that will find him the best hotels to stay
  • Show him things to look around
  • Find places to eat
  • Download all his plans in pdf format so he can carry it offline.

  • Easy navigation
  • Clear Information
  • Ability to save the potential options
  • Seamless bookings
  • All in one app with intuitive navigation

Attitudes & thoughts

Actions a user engages in at each stage of the journey.

I realize I need accommodation for an upcoming trip and decide to explore my hotel options.

I check my calendar to confirm the travel dates and look up the city or area I’ll be visiting.

I check my calendar to confirm the travel dates and look up the city or area I’ll be visiting.

Pain Points

The emotional responses and cognitive beliefs of the user at various stages of their experience.

  • Too many apps to run through
  • Difficult to remember which information was on what app
  • Different interface of each app make it difficult to remember
  • Enter same information again and again
  • Make an intuitive and some what similar interface for each module
  • Ability to save the information
  • Manage all the modules nicely on one platform.
  • Make an intuitive and some what similar interface for each module
  • Ability to save the information
  • Manage all the modules nicely on one platform.

High level Site Map

High level site map of the project, and then there were individual site maps for each journey

Wireframes

Before going to the final designs, wireframes were created to understand the concept and requirements more clearly

Design Prototype for Hotel Booking

The idea was to keep the interface somewhat similar so the user already knows what he is there for.

Activity Booking

Now lets talk about activity booking

Here you’ll find all the key features of the app, ready to use with every module—or to be customized and sold as your own white-label solution.

Now lets see discuss the hotel booking journey

Design Prototype for Hotel Booking

Now lets bring in the hero of the app Trip Planner

Before going to the final designs, wireframes were created to understand the concept and requirements more clearly

Build customized itinerary with Trip planner

Customized trip planner

Enjoy tailored travel plans that cater to your specific needs, preferences, and interests, ensuring a more enjoyable and efficient trip.

Design Prototype for Hotel Booking

Before going to the final designs, wireframes were created to understand the concept and requirements more clearly

Other Projects

etrips

01

Market Man

02